We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page).
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
"Fantastic Place" |
| Jun 03 2011 |
My husband booked this for a birthday treat for me last night
It was a lovely place - our room (the Hideaway) was so sweet it brought tears to my eyes. It was beautifully furnished and had a secluded jacuzzi in the bark courtyard.
The owners dont do food at night - but for £16 each you can pre-order the most spectacular platter. Fresh bread, cheeses, meats, salad, pickles, THE BEST strawberries and chocolate mousse in the world. Drinks are available from the "honesty bar" . We could not fault it one little bit. The comfiest bed in the world and a perfect breakfast - it was all stunning
Thank you very much - you must be proud!!
Doncaster1, Doncaster, UK
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