We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
My partner surprised me with a night away at Dannah Farm. He booked the Red Room for us, and I had no idea where we was going to stay. On the drive up the views and countryside are breathtaking. Upon arrival we were greeted by a lovely member of staff who was extremely helpful, we were told where the local restaurants where and if we needed a taxi nothing was any trouble at all. We were over the moon with the decadence and feel good factor of the Red Room. The staff then booked I have to sayus a taxi to Les Mistrel 10-15 mins drive from the Farm. The food was fantastic and the taxi firm were very reliable. We came back to the relaxing room not to mention the amazing bed!!!!!. The breakfast was top quality restaurant standard with locally sourced produce and homemade bread and again the staff could not do enough for you. I have to say I hope one day my partner books us to go there again x
rachaeHull hull, UKBack