We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
Me and my partner went just as a last minute mid week get away.. We had booked to stay in the studio hideaway but when we arrived we were upgraded to the granary suite it was lovely. We ordered the supper platter too that was absolutely gorgeous and well worth getting if you stay. The staff were all really friendly and really helpful. The breakfast the following morning again was beautiful and so much of it. In the other reviews people talk about an old lady ... If its the same person I'm thinking of she couldn't do enough for us and was really polite and just generally a nice woman and I wouldn't say she was particularly old.
Lmb B, Huddersfield, UK
I felt I must reply to you to thank you for not thinking I was old - you must have caught me on a good day!!!! Seriously though, we are delighted that you enjoyed your stay with us and pleased we were able to offer you an up-grade to The Granary Suite - it isn't often we have it free as it is probably our most popular suite.
Thank you so much too for your mention of our "Dannah Farmers"! The "girls" who work at Dannah try really hard to offer our guests their all and they will be tickled pink to know that you appreciated them.