We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
We stayed at Dannah Farm for our Minimoon.
The hotel was beautiful and facilities luxurious without being pretentious - The bathroom was beautiful!
The info pack was handy for general information - including local places to eat etc, and in the main sitting rooms there was info on country walks and places to visit - which was great as we had never been to Derbyshire before!
The breakfast was seriously good - freshly cooked, so a slight wait, but worth it! The sausages and black pudding was outstanding!
We were left to our own devices thought our stay, we loved that we could come and go as we pleased, we only saw the staff when we wanted to find them, and they conduct themselves so discreetly - perfect for a romantic stay!
Only one small criticism, the chemicals in the hot tub on day1 and then again on day3 were so overpowering, it burnt our eyes and made staying in the tub virtually impossible. I understand having to refreshing them between guests, but surely it is not necessary to refresh it every 48 hours with the same guests staying? It was very disappointing, as the hot tub was a main reason for booking this hotel!
Overall a beautiful stay.
Thank you Dannah Farm!
VGriffPrice, Abergavenny, UK