We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our
FAQ's page).
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
Myself and my partner stayed at the studio hideaway for a night and were extremly impressed! Perfect for 2, the room is ideal for those in need of a luxurious break. The room features an outdoor hot tub which was bliss! The room was tastefully furnished and very clean, includes an ipod dock, a huge selection of hot drinks, bath robes & slippers for the hot tub :-) The bed was extremly comfy, infact i had to rush my partner to get out of it so we wouldnt miss breakfast!! (which was divine!) Upon arrival we were greeted, given a quick tour and talk through of all the facilities and then offered hot drinks, which arrived with the most delicious home made scones! Yummy! The staff and everyone we saw were lovely and very friendly and made our stay all the more enjoyable. I could go on forever but to sum up...it really is the perfect getaway & will definatly be returning, my only regret is we couldnt stay for a few more nights!
Kfaya.
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