We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
We stayed in the Granary Suite last week, and cannot fault the room. It was enormous, and made us wish we were staying an extra night just to be able to make full use of it. The bed was comfortable, there were great tea and coffee making facilities, and everything was clean and tidy.
The hot tub was brilliant, although the chlorine fumes burned our eyes they seemed stronger than other hot tubs we had been in! The decking area was lovely, and we were able to make use of the garden's tables and chairs, thanks to the lovely weather.
Just a couple of things: we didn't see any tea or cakes in our room on arrival, like previous reviewers have mentioned. Also, I requested a bottle of champagne on arrival as it was my partner's birthday. I emailed them and said we would be there by 3.30, but at 3.05 I rang them to say we were about 10 minutes away (trying to be subtle so my partner wouldn't pick up on the surprise). Disappointingly, when we arrived, although we were greeted and shown around, then taken to our room, there was no bubbly in there! I had to ask for it, in front of my boyfriend, which kind of defeated the element of surprise a little.
All in all, however, we thoroughly enjoyed our quality time together and will be returning soon.
Girly_Girl_Girl South Yorks, UKBack