We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our
FAQ's page).
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
This place is just fabulous. An isolated farmhouse down narrow country lanes with a sense of tranquility and privacy, but well located for the cities of the north and midlands. From outside a cluster of a solidly elegant farm buildings built with the beautiful honeyed local sandstone.
We arrived in the dark, to a cheerful personal welcome from Joan and were shown to the room we had booked. Wow. The Red Room; opulent deep red, luxurious furnishings, thick pile carpet, and an amazing bed built apparently with old beams from Nottingham Lace Market. I'd ordered a cold platter and champagne for when we arrived; all brought to the room within minutes. Perfect for the start of our long weekend. The room has everything you would expect to find, and then more. Fluffy bathrobes, soft towels, quality oozing out of every corner. Just wonderful.
Breakfast, served in a traditional dining room was also top quality. Everything perfectly cooked to order, good sausage, excellent black pudding, hot and more than we could eat. Home baked bread, quality jams. cereals. All with cheerful personable service. Outstanding.
There is plenty to see and do in the area, and we'll have no hesitation in staying again, hopefully for a few more nights.
SimonButterworth, Cumbria, UK
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