We have been offering accommodation to guests since 1986 – a lifetime – and the hardest lesson we have had to learn is that it is simply not possible to please everyone all the time, or indeed have a fully functioning Dannah Farm perfect at all times on every occasion. Most of our wonderful guests know this and generously forgive our lapses! We really, genuinely, do try our very best to please and hopefully are able to give our guests a wonderful stay with memories to cherish.
Reviews are both terrific and terrifying at the same time! It’s a heart stopping moment when we see a new review has been published – did they like us – were we helpful/friendly/in the middle of a domestic???? Then - having made the decision to put reviews on our own website – should we just put on the good ones – include the not so good – banish the awful?? The decision is taken – we will go for “the good, the bad and the ugly” and let our guests – past, present and future decide for themselves!!!!
We have decided not to reply to individual reviews, believing it could be perceived as confrontational, of course we read them all, and really do welcome your thoughts, taking notice of all the points you raise – good and bad! (For some of the issues which raise their head from time to time, e.g., charges for corkage an explanation can be found on our FAQ's page
And finally, a heartfelt thank you to those who take the time and trouble to tell us what a lovely time they had, along with a genuine apology to those for whom the experience was not all they would have hoped for.
We stayed here last year for three nights in the red room. The room was fantastic and the extra touches like iPod dock and honesty bar were nice. The bathroom although small was great and the roll top bath was a treat to relax in after a fun packed day at Alton towers. The decor and beams were tasteful as was the lounge area. But probably the best bit about the stay has to be the breakfasts and the friendly service - Simply enormous, delicious and served with a smile. The homemade bread, in particular the fruit bread was amazing. The only reason I can't give a full five star rating is down to the loaction. You have to drive everywhere or get taxi's. Maybe if the weather had been better and we could have walked then it might have scored a five - I'll let you know after the next visit.... ;-)
theonecraw, Fleet, UK
Hi - I am so pleased you enyoyed your stay in The Red Room and we do hope we will be able to welcome you back again. It is such a pity the weather wasn't very good when you visited as our location is generally one of the things our guests really enjoy when staying at Dannah - but - as everywhere - when the sun shines it does make such a difference! Hopefully the weather will be kinder next time!Back